Empowering Filipino Hospitality: FBSE Seminar Concludes at Puntabelle Nature Resort and Farm Adventure
EMPOWERING FILIPINO HOSPITALITY: FBSE SEMINAR CONCLUDES AT PUNTABELLE NATURE RESORT AND FARM ADVENTURE On November 5, 2025, the Department of Tourism (DOT), through the Provincial Tourism Office, successfully concluded the Filipino Brand of Service Excellence (FBSE) Seminar at Puntabelle Nature Resort and Farm Adventure in Hermosa, Bataan. A total of 38 service employees participated in this flagship program designed to standardize exceptional Filipino frontline service. Led by FBSE Master Trainer Dr. Jay A. Aquino, Ph.D., and assisted by DOT Representative Mr. Nathan Palma, the seminar emphasized the core values of Filipino hospitality: warmth, care, and genuine service.
This initiative aims to elevate the tourism industry by showcasing the unique Filipino touch in customer service, enhancing the overall experience for visitors and promoting the country as a premier destination.
Maraming salamat po at Mabuhay!
Photos
Other Articles
-
Mariveles opens Museo De San Nicolas De Tolentino
The Municipality of Mariveles marked another step in its heritage and tourism efforts with the opening and blessing of the Museo de San Nicolas de Tolentino on September 10, 2026, at the Diocesan Shrine of St. Nicholas Tolentino Parish. The museum was opened as part of the Pista ni Apo Kulas celebration, bringing attention to…
-
Bataan Provincial Government Frontliners Strengthen Service Excellence Through FBSE Training
The Provincial Tourism Office of Bataan, in collaboration with the Department of Tourism – Region III, conducted the Filipino Brand of Service Excellence (FBSE) Training – Batch 2 today, September 10, 2026, at the Bataan Tourism Pavilion, City of Balanga, Bataan. The second batch of the training brought together frontline employees of the Provincial Government…
-
Filipino Brand of Service Excellence Training for Bataan Provincial Government Employees
The Provincial Tourism Office of Bataan, in collaboration with the Department of Tourism – Region III, conducted the Filipino Brand of Service Excellence (FBSE) Training – Batch 1 today, September 9, 2026, at the Bataan Tourism Pavilion, City of Balanga, Bataan. The training was attended by employees of the Provincial Government of Bataan, who gathered…
-
Filipino Brand of Service Excellence (FBSE) Seminar for 34 service employees of the Municipal Government of Samal
On September 7, 2026, the Provincial Tourism Office, in partnership with the Department of Tourism (DOT) and the Local Government Unit (LGU) of Samal, successfully concluded the Filipino Brand of Service Excellence (FBSE) Seminar for 34 service employees of the Municipal Government of Samal. This flagship training program of the DOT was led by FBSE…
-
Filipino Brand of Service Excellence Training
As we celebrate Tourism Month this September, Bataan continues to strengthen its commitment to delivering warm, genuine, and excellent service through the Filipino Brand of Service Excellence Training. This training is part of the implementation of Resolution No. 56, Series of 2025, adopting and institutionalizing the Mabuhay Gesture as the official greeting to enhance the…
-
Behold Bataan at the 37th Philippine Travel Mart 2026!
Come visit us at the Central Luzon booth at SMX Convention Center Manila from September 4-6 and get a little taste of what awaits you in Bataan—from breathtaking views and rich history to unforgettable experiences and warm Bataeño hospitality. Come and discover why it’s time to BEHOLD BATAAN! Other Articles Come and Join us FOLLOW…
-
The 7-day Bataan Eco-Tour Guides Training concluded its last module on August 29–30, 2026, at the Bataan Tourism Pavilion
Featuring its final activity, Basic First Aid and Mountaineering, led by DOT Resource Speaker Ms. Myrna Tubeo, together with Mr. Melchor Padilla and Mr. Edwin Aguilar as her co-facilitators for the last 2-day session. The participants underwent hands-on training on tent pitching through camp and station setting, essential mountaineering skills such as knot tying, and…
-
The fifth day of the Bataan Eco-Tour Guides Training
The fifth day of the Bataan Eco-Tour Guides Training was held on August 27, 2026, where the knowledge gained from the previous sessions was reflected through the participants’ application during the Mock Eco-Tour Guiding. The aspiring eco-tour guides were critiqued by a pool of selected evaluators invited by the Provincial Tourism Office, namely Ms. Gracious…
-
Tour Guiding Techniques and Application to the Tourism Industry
Mabuhay!On August 27, 2026, the fourth day of the Bataan Eco-Tour Guides Training, the aspiring eco-tour guides were enriched through the Core Principles of Eco-Guiding: Proper Guiding Techniques by the DOT Resource Speaker, Mr. Manu Del Rosario, with the assistance of DOT Training Representative, Mr. Erwin Joshua Salta, held at the Bataan Tourism Pavilion. The…
-
The Saga of the Blue Dress – Marily Sasota Gayeta
Let’s show some love and support to our fellow Bateño! Proud to see one of our own sharing her story and talent through literature. Congratulations, Ms. Marily Sasota Gayeta, and best of luck with “The Saga of the Blue Dress”! If you’re heading to the Manila International Book Fair this September 9–13, don’t miss the…
