Filipino Brand of Service Exellence Seminar Held at Camaya Coast
From your Bataan Tourism faOn September 10, 2025, the Filipino Brand of Service Excellence (FBSE) Seminar was successfully conducted at Camaya Coast, Mariveles, Bataan. The FBSE, a flagship program of the Department of Tourism (DOT) implemented through the Provincial Tourism Office, aims to strengthen the national branding of tourism services by highlighting and integrating core Filipino values into service delivery.
A total of 77 tourism industry workers took part in the learning session, which was facilitated by FBSE Trainer Mr. Gil T. Regondola, with the support of DOT Representative Ms. Nikka Nulud. While FBSE seminars are usually conducted in individual establishments, the participants of this session showed notable enthusiasm and active involvement throughout the day’s activities.
The seminar highlighted key topics such as the 7Ms of Filipino Hospitality and the proper execution of the Mabuhay Gesture, both of which embody the unique warmth and service excellence that define Filipino hospitality. Maraming salamat po at Mabuhay!
Photos
Other Articles
-
Strengthening Tourism Strategies: Insights from the recent statistics workshop in Bataan
Strengthening Tourism Strategies: Insights from the recent statistics workshop in Bataan The Department of Tourism – Region III conducted a Tourism Enterprise Forum, specifically a Statistics Workshop, to empower accommodation establishments in managing tourism statistics. The workshop covered the process of gathering tourism data, the indicators utilized for reporting, and the quality assurance procedures for…
-
SM City Bataan Welcomes Dakasi and Hotstar
SM City Bataan has recently added two exciting culinary destinations to its lineup. Dakasi, renowned for its delectable array of milk teas, and Hotstar, a celebrated name in the world of Taiwanese-style fried chicken. Dakasi and Hot star are located at the ground level. Customers can savor the creamy goodness of Dakasi’s signature Brown Sugar…
-
Hello world!
Welcome to WordPress. This is your first post. Edit or delete it, then start writing!
