Empowering Filipino Hospitality: FBSE Seminar Concludes at Puntabelle Nature Resort and Farm Adventure
EMPOWERING FILIPINO HOSPITALITY: FBSE SEMINAR CONCLUDES AT PUNTABELLE NATURE RESORT AND FARM ADVENTURE On November 5, 2025, the Department of Tourism (DOT), through the Provincial Tourism Office, successfully concluded the Filipino Brand of Service Excellence (FBSE) Seminar at Puntabelle Nature Resort and Farm Adventure in Hermosa, Bataan. A total of 38 service employees participated in this flagship program designed to standardize exceptional Filipino frontline service. Led by FBSE Master Trainer Dr. Jay A. Aquino, Ph.D., and assisted by DOT Representative Mr. Nathan Palma, the seminar emphasized the core values of Filipino hospitality: warmth, care, and genuine service.
This initiative aims to elevate the tourism industry by showcasing the unique Filipino touch in customer service, enhancing the overall experience for visitors and promoting the country as a premier destination.
Maraming salamat po at Mabuhay!
Photos
Other Articles
-
Your Vibe, Your Tribe: SM Supermalls Drops New Anthem “Gala To The Max” by DNA
Forget the usual mall run; it’s time for a total vibe check. SM Supermalls, in an electrifying partnership with StarPop, has officially pulled the curtain back on its newest anthem, “Gala To The Max.” Performed by the rising group DNA, the track is more than just a catchy earworm; it’s a tribute to the way
-
3 DAY SALE ALERT!
🔥It’s time to go ALL OUT for the biggest and much-awaited 3 DAY SALE at SM City Bataan happening on April 17, 18 and 19, from Fri: 11am to 9pm & Sat/Sun: 10AM to 9PM! 🛍️✨ Enjoy up to 70% OFF on fashion fits, beauty must-haves, home finds, and much more! 🤩🛒 Plus, get a
-
Paggunita sa Ika-84 na Anibersaryo ng Araw ng Kagitingan
Ginunita ngayong ika-9 ng Abril 2026 sa Mt. Samat National Shrine sa Pilar, Bataan ang ika-84 na anibersaryo ng Araw ng Kagitingan, sa pangunguna ni Pangulong Ferdinand “Bongbong” Marcos Jr., bilang pag-alala sa kabayanihan at sakripisyong ipinamalas ng mga sundalo noong Ikalawang Digmaang Pandaigdig.Ang seremonya ay nagsilbing pagpupugay sa katatagan at walang kapantay na tapang
-
Smash into action at SM City Bataan
Celebrate movement, wellness, and community as SM Supermalls marks the anniversary of its Active Hub—an initiative that continues to inspire Filipinos to live healthier and more active lifestyles. At SM City Bataan, the celebration will kick off with an exciting table tennis happening on April 12 at the Event Center, Level 1. Whether you’re a
-
SM Supermalls powers convenient EV travel this Holy Week Plug in to Over 160 EV charging stations across SM Malls nationwide
As the Holy Week travel season arrives, and fuel prices continue to rise, electric vehicle (EV) drivers across the country can count on their most-loved SM Supermalls as a convenient recharging stop along their journey. SM Cares, the corporate social responsibility arm of SM Supermalls, announced that with over 160 EV charging stations available across
-
Holy Wednesday
On this day, we remember how Judas Iscariot made a choice that led to betrayal. He approached the chief priests and agreed to betray Jesus for thirty pieces of silver. From that moment, his heart was set on finding an opportunity to act on that choice.Holy Wednesday reminds us to examine our own hearts. Are
-
Pagbati sa mga Nagsipagtapos sa Bahay Wika
Taos-puso po nating binabati ang labintatlong (13) kabataang Ayta Magbukun na nagsipagtapos mula sa Bahay Wika sa Barangay Bangkal sa Abucay kung saan patuloy na itinuturo at pinayayaman ang kanilang katutubong wika. Pagbati rin po sa anim (6) na nagtapos mula sa Master-Apprentice Language Learning Program na siyang inaasahang maghahanda at huhubog sa susunod pang
-
Join in on Central Luzon’s Filipino Food Month festivities
April is Filipino Food Month, and Central Luzon is cooking something up! Themed “Connected by Taste: The Filipino Food in the Flavors of ASEAN,” FFM 2026 celebrates local cuisine and its ability to intertwine cultures and stories across the region. Don’t miss out on the fun. Join in on Central Luzon’s Filipino Food Month festivities.
-
Mga Abo ng Nakaraan
Sa paggunita ng ika-84 na Araw ng Kagitingan, muling binubuhay ng Tatsulok at Bataan Tourism Office ang dalawang kwentong sumasalamin sa tapang at alaala ng Bataan.🎭 Isang Umaga sa Plaza🎭 Lipistik at PulburaDalawang dula.Dalawang mukha ng kabayanihan, mula sa tahimik na sakripisyo hanggang sa matapang na paninindigan.Muli nating balikan ang kasaysayan.Hindi lang bilang alaala, kundi
-
APCAS Tourism Students Complete FBSE Seminar with Hands-On MICE Training
The Provincial Tourism Office, in partnership with the Department of Tourism (DOT), concluded the Filipino Brand of Service Excellence (FBSE) Seminar for 71 tourism students from Asia Pacific College of Advanced Studies (APCAS) on March 26, 2026. Guided by FBSE Trainer and Resource Speaker Leslie Jorge-Acain, DBA, the students strengthened their service excellence skills while
