FBSE Seminar Empowers Frontliners in Mariveles
The Filipino Brand of Service Excellence (FBSE) Seminar, a flagship training program by the Department of Tourism – Region III (DOT), in coordination with the Provincial Tourism Office of Bataan, was held on May 30, 2025, at Romalaine’s Seafood Restaurant in the Municipality of Mariveles. This specialized training aims to standardize the hospitality services of the frontline workforce by incorporating Filipino culture as a national branding identity.
A total of 68 participants, composed of stakeholders from various related fields such as employees and owners of restaurants, hotels, cafés, resorts, government employees, barangay tourism committees, and members of the academe in the locality joined the activity.
Interactive discussions and workshops were conducted by FBSE Accredited Trainer and Resource Speaker Mr. Gil Tesoro Regondola, assisted by DOT Representative Ms. Nikka Nulud.
Topics covered during the seminar included the 7Ms of Filipino Hospitality and Service Excellence, the Mabuhay Gesture, among others.
Photos
Other Articles
-
Irreplaceable
Kasabay ng pagdiriwang ng Linggo ng Musikang Pilipino, muli nating pinagmamalaki ang mga original songs ng BTN Pop Season 3 sa pamamagitan ng kanilang official lyric videos. Hindi lang ito tungkol sa pagbahagi ng kanilang musika, isa rin itong paraan ng pagkilala sa talento, kuwento, at creativity ng ating mga homegrown musicians na patuloy na…
-
Filipino Brand of Service Excellence (FBSE)
Another session of the Filipino Brand of Service Excellence (FBSE) Seminar was successfully concluded for the remaining batch of the hospitality workforce of La Jolla Hotel and Beach Resort on July 29, 2026. This flagship program of the Department of Tourism (DOT) aims to instill and promote the warmth of Filipino hospitality among frontline service…
-
Bangkang Papel – Jeffre Yumol
Kasabay ng pagdiriwang ng Linggo ng Musikang Pilipino, muli nating pinagmamalaki ang mga original songs ng BTN Pop Season 3 sa pamamagitan ng kanilang official lyric videos. Hindi lang ito tungkol sa pagbahagi ng kanilang musika, isa rin itong paraan ng pagkilala sa talento, kuwento, at creativity ng ating mga homegrown musicians na patuloy na…
-
Araw ni Tomas Pinpin
Ngayong Hulyo 29, 2026, ginunita ang Araw ni Tomas Pinpin sa Barangay Mabatang, Abucay bilang pagpupugay sa pamana nitong kasaysayan, isang tubong Abucay na kinikilala bilang kauna-unahang Pilipinong manlilimbag at manunulat. Ang paggunita ay pinangunahan ng Pamahalaang Bayan ng Abucay sa pamamagitan ng Abucay Tourism Office, at dinaluhan ni Punong Bayan Hon. Erik J. Martel,…
-
You Know – Dors
Kasabay ng pagdiriwang ng Linggo ng Musikang Pilipino, muli nating pinagmamalaki ang mga original songs ng BTN Pop Season 3 sa pamamagitan ng kanilang official lyric videos. Hindi lang ito tungkol sa pagbahagi ng kanilang musika, isa rin itong paraan ng pagkilala sa talento, kuwento, at creativity ng ating mga homegrown musicians na patuloy na…
-
Interesado – Binhi
Kasabay ng pagdiriwang ng Linggo ng Musikang Pilipino, muli nating pinagmamalaki ang mga original songs ng BTN Pop Season 3 sa pamamagitan ng kanilang official lyric videos. Hindi lang ito tungkol sa pagbahagi ng kanilang musika, isa rin itong paraan ng pagkilala sa talento, kuwento, at creativity ng ating mga homegrown musicians na patuloy na…
-
I Need You Now – Moon Meets Venus
Kasabay ng pagdiriwang ng Linggo ng Musikang Pilipino, muli nating pinagmamalaki ang mga original songs ng BTN Pop Season 3 sa pamamagitan ng kanilang official lyric videos. Hindi lang ito tungkol sa pagbahagi ng kanilang musika, isa rin itong paraan ng pagkilala sa talento, kuwento, at creativity ng ating mga homegrown musicians na patuloy na…
-
DOT X PTOUR Mobile Accreditation in Limay
The Department of Tourism (DOT), in partnership with the Provincial Tourism Office, successfully conducted the DOT Mobile Accreditation Caravan for tourism stakeholders in the Municipality of Limay on July 23, 2026. The activity was held under the Provincial Government of Bataan’s Bisita Bayan Program, which aims to bring government services closer to the people. A…
-
DOT X PTOUR Mobile Accreditation in Abucay
The Provincial Tourism Office, together with the Department of Tourism (DOT), concluded the DOT Mobile Accreditation for Tourism-Related Establishments (TREs) on July 22, 2026, in the Municipality of Abucay. The activity is an initiative under the Bisita Bayan Program of the Provincial Government of Bataan to make public services more accessible to the constituents of…
-
8 Days To GO!
8 Days To GO! The countdown is getting REAL! Just 8 days until tourism leaders, innovators, and changemakers from across Central Luzon converge in the beautiful Municipality of San Antonio, Zambales—and guess what? San Antonio is READY to welcome us with open arms! Get ready for two exciting days of learning, collaboration, and inspiration at…
