Behold Bataan

Day 2 | 3-Day Housekeeping Services Training Program

The 3-Day Housekeeping Services Training Program continued with Day 2 on September 29, 2026, at the Bataan Tourism Pavilion, City of Balanga, focusing on guest room cleaning and essential housekeeping skills. The day began with a quick review of the lessons and key takeaways from Day 1 before proceeding to guest room cleaning and servicing procedures. Participants learned about guest room cleaning standards, proper room make-up and maintenance, as well as room inspection, room checks, and turndown service.

In the afternoon, participants had a demonstration on professional bed making and towel folding. The session gave them an opportunity to observe the proper techniques and standards used in preparing guest rooms and creating neat and presentable towel arrangements. The training also covered occupational health and safety in housekeeping, including safe work practices, accident prevention, proper handling of cleaning chemicals and equipment, and identifying housekeeping hazards through risk assessment and safety inspections. Participants also learned about infection prevention and emergency response, with discussions on infection control practices, personnel safety, proper use of hazard signs, and basic first aid and emergency response procedures.

The day concluded with a skills assessment and reflection, allowing participants to review the lessons and skills they gained throughout the day’s training. Day 2 provided participants with a mix of discussions and practical demonstrations, further strengthening their knowledge and skills in maintaining clean, safe, and well-prepared guest rooms.

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The Standard First Aid and Basic Life Support Training

The Standard First Aid and Basic Life Support Training continued on September 29, 2026, at the Pavilion Tourism, Balanga City, Bataan, with a total of 34 participants from various tourism establishments and tour guides across the province.

Day 2 focused on the fundamentals of first aid, covering the Introduction to First Aid and the Steps in First Aid: Emergency Action Principle, as well as proper response to common medical concerns such as fever and head and neck problems. Participants also engaged in hands-on activities and return demonstrations, allowing them to apply the knowledge and skills discussed during the sessions and demonstrate the proper steps in responding to different emergency situations.

Through this training, Bataan’s tourism frontliners continue to strengthen their knowledge, preparedness, and confidence in responding to emergencies, contributing to a safer and more responsive tourism environment for visitors and the community.

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Tuklas Bataan Tourism Expo 2026

Maraming salamat po sa lahat nang nakiisa at nakibahagi sa tatlong araw na TUKLAS Bataan: Tourism Expo 2026, na ginanap mula ika-25 hanggang ika-27 ng Setyembre sa SM City Bataan. Taos-puso rin po nating pinasasalamatan ang mga nangasiwa maging ang ating mga katuwang mula sa mga pampublikong tanggapan at pribadong sektor, na naging bahagi ng matagumpay na pagsasakatuparan ng programa at sa sama-samang pagpapamalas at pagmamalaki sa natatanging ganda, kultura, at kasaysayan ng ating Lalawigan.

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Day 1 | 3-Day Housekeeping Services Training Program

The first day of the 3-Day Housekeeping Services Training Program was successfully conducted on September 28, 2026, at the Bataan Tourism Pavilion, City of Balanga, bringing together tourism and hospitality workers for a full day of learning and skills development. Facilitated by Department of Tourism Resource Speaker Dr. Freddie A. Quinito, the first day focused on the foundations of professional housekeeping operations and the important role of housekeeping personnel in providing clean, safe, and quality experiences for guests.

The training began with an introduction to professional housekeeping operations, covering the organization and functions of housekeeping, the duties and responsibilities of personnel, and quality standards in housekeeping operations. Participants also learned about professionalism and service excellence, including customer service, guest expectations, proper grooming and conduct, and the role of housekeeping in achieving service goals and building a positive establishment image. In the afternoon, the discussion shifted to cleaning supplies, equipment, and proper housekeeping procedures. Dr. Quinito also discussed sanitation, hygiene, and pest control, highlighting the importance of maintaining a healthy and safe environment for guests and staff. The day ended with a reflection and knowledge check, giving participants an opportunity to review the lessons and key takeaways from the day’s sessions. With the first day covering the essential foundations, the training continues as participants further develop their knowledge and skills in professional housekeeping services.

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Filipino Brand of Service Excellence in the Municipality of Dinalupihan

As part of the continuing celebration of Tourism Month, the Bataan Provincial Tourism Office, in partnership with the Department of Tourism – Region III, and in collaboration with the Local Government Unit of Dinalupihan through the Municipal Tourism Office, successfully conducted the Filipino Brand of Service Excellence (FBSE) Training on September 23, 2026, at the Bulwagan ng Bayan, Dinalupihan, Bataan.

The training brought together tourism frontliners in the Municipality of Dinalupihan, providing them with valuable knowledge, skills, and insights on delivering quality service and meaningful visitor experiences. Through the FBSE Training, the Bataan Provincial Tourism Office continues to support and strengthen service excellence at the local level, empowering tourism frontliners to showcase the warmth, genuine hospitality, and service-oriented spirit that embody the Filipino brand of hospitality.

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DOT X PTOUR Mobile Accreditation in Morong

The Department of Tourism (DOT), in partnership with the Provincial Tourism Office of Bataan, brought the DOT x PTOUR Mobile Accreditation to the Municipality of Morong on September 15, 2026, at the Tourism and Cultural Heritage Center in Ibabao, Binaritan, Morong, Bataan.
The onsite accreditation caravan provided local tourism stakeholders with direct assistance in their tourism accreditation applications, making the process more accessible and convenient for establishments in Morong.

The activity guided participants through the accreditation process, including the preparation and submission of documentary requirements through the accreditation portal. The DOT Region III Accreditation Team and the Office of the Provincial Tourism Officer were on site to assist applicants, answer their concerns, and provide guidance on the requirements and standards for accreditation.

Participants also received an orientation on the Environmental Management Bureau’s Environmental Compliance Certificate (ECC) and Certificate of Non-Coverage (CNC), providing them with a better understanding of the environmental requirements relevant to their tourism operations.
The caravan also included the physical inspection of applicants as part of the accreditation process, allowing the accreditation team to provide onsite guidance and assistance directly to tourism establishments.

Through the DOT x PTOUR Mobile Accreditation, the Department of Tourism and the Provincial Tourism Office continue to bring tourism accreditation services closer to local stakeholders and support tourism establishments in meeting the necessary requirements and standards.

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Filipino Brand of Service Excellence in the Municipality of Bagac

As part of the continuing celebration of Tourism Month, the Bataan Provincial Tourism Office, in partnership with the Department of Tourism – Region III, and in collaboration with the Local Government Unit of Bagac through the Municipal Tourism Office, successfully conducted the Filipino Brand of Service Excellence (FBSE) Training on September 21, 2026, at Psalm Hotel and Conference Center, Bagac, Bataan.

The Filipino Brand of Service Excellence (FBSE) Training reflects Bataan’s commitment to creating meaningful and memorable experiences for every visitor. By bringing service excellence closer to the municipal level, local tourism frontliners are equipped with the knowledge and values to embody the warmth of Filipino hospitality.

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