Behold Bataan

The Filipino Brand of Service Excellence (FBSE) Seminar

The Filipino Brand of Service Excellence (FBSE) Seminar was successfully conducted on September 9, 2025, at the Waterfront Beach Resort in partnership with the Morong Beach Resort and Tourism Stakeholders Association Inc. The Department of Tourism (DOT), through the Provincial Tourism Office, spearheaded the flagship training led by FBSE Master Trainer Mr. Jay A. Aquino, with the assistance of DOT Representative Mr. Ell Salta.

A total of 45 participants from various establishments took part in the seminar, which seeks to integrate Filipino values into frontline services and institutionalize a culture of service excellence across the tourism industry. The Provincial Tourism Office extends its heartfelt gratitude to all partners and participants for their continued support in strengthening Bataan’s commitment to quality tourism services.

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Pagtutuloy ng PAMANA: Oryentasyon para sa Ika-Pitong Batch ng MALLP

Ginanap ang oryentasyon para sa ika-pitong batch ng Master-Apprentice Language Learning Program (MALLP), isang programang nakatuon sa muling pagbuhay at pagpapanatili ng katutubong wika sa pamamagitan ng pagtuturo sa mga kabataan at mga mamamayan.

Ito ay pinangunahan ng Bataan Provincial Tourism na patuloy na sumusuporta sa mga inisyatibong pangkultura at pangwika ng lalawigan. Layunin ng programang ito na ipasa mula sa mga mas nakatatanda (Masters) patungo sa mga kabataan (Apprentices) ang kaalaman sa wika, kultura, at mga tradisyon ng kanilang komunidad sa pamamagitan ng masinsinang at makabuluhang ugnayan at pagkatuto.

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The Department of Tourism – Region III conducted a workshop on Sustainable Tourism Development Planning and Monitoring

Look: The Department of Tourism – Region III conducted a workshop on Sustainable Tourism Development Planning and Monitoring on June 27, 2025 at Ephatha Development Center, City of San Fernando, Pampanga.
Led by tourism expert John Paolo R. Rivera, Ph.D., the session focused on balancing people, planet, and profit—emphasizing practical and sustainable tourism strategies. Participants wrapped up the day by crafting tailored Tourism Development Plans for their respective provinces and municipalities.

DOT-III Regional Director Richard Daenos expressed his gratitude to the participants and reminded everyone that, “We must plan with purpose—not just for profit. Let’s become stewards, not just service providers.”

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Fourth Roll-out: Municipality of Orion Welcomes Tourism Statistics System

The fourth roll-out of the Tourism Statistics System under the Behold Bataan: Pillars of Action Program was successfully held on June 26 at the Municipal Hall of Orion.
The digital system was introduced to help local tourism establishments report visitor data more efficiently. Stakeholders appreciated the convenience it brings.

“Para sa akin po, mas maayos at mas madali itong bagong system na ipinresenta. Unlike dati na mano-mano, ngayon kahit saan, basta may gadget at internet, puwede nang mag-update. Kung may kailangang baguhin, hindi na kailangan pang pumunta sa LGU para itama ang data, malaking bagay po ‘yon sa amin,” shared by Mr. John Michael Serrano of Serrano’s Events Place.
The Provincial Tourism Office of Bataan extends its gratitude to the Municipality of Orion and the Municipal Tourism Office, led by Ms. Diane Mae Endaya, for their support and participation.
Maraming salamat po at Mabuhay!

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Behold Bataan: Pillars of Action Program – Tourism Statistics System Reaches the Municipality of Pilar

The Provincial Tourism Office of Bataan continued the roll-out of the Tourism Statistics System under the Behold Bataan: Pillars of Action Program, with its third implementation held on June 25, 2025, at the Conference Room of the Municipal Hall in Pilar, Bataan.
This third leg of the rollout gathered tourism stakeholders in Pilar for an orientation and walkthrough of the system, which aims to replace the traditional manual reporting process with a more streamlined and user-friendly digital platform.

One of the participants, Ms. Reideline Rivas of The Garden Galleries Boutique Hotel, shared her experience: “Mas pinadali talaga ng bagong system ang reporting. Dati po, araw-araw at gabi-gabi kaming nagbibilang ng dumadating na guests sa aming establishment gamit ang manual form. Ngayon, naka-system na, mas mabilis na ang proseso, kaya malaking ginhawa po ito sa amin.” We extend our heartfelt thanks to the Municipality of Pilar and the Municipal Tourism Office, headed by Ms. Jeneva Cruz, for their warm support and active participation in this meaningful initiative. Maraming salamat po at Mabuhay!

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Empowering Bagac Tourism Through Housekeeping Training

The Department of Tourism Region III (DOT), in partnership with the Provincial Tourism Office and the Municipality of Bagac, successfully launched a 3-day Training Course on Housekeeping for the Bagac Beach and Inland Resort Owners Association (BBIROA) last June 18–20, 2025, at the PSALM Hotel and Conference Center in Bagac, Bataan.

This enrichment session aimed to elevate the quality of frontline service in Bagac’s hospitality industry, with a strong focus on housekeeping standards and practices. A total of 41 establishment owners and housekeeping workers actively took part in the training, made possible through the efforts of Ms. Edna Fajardo, President of BBIROA and Mr. Leonardo Herbon, Municipal Tourism Officer of Bagac.
The Resource Speaker, Mr. Freddie Quinito, tackled important topics including Standards of Quality Housekeeping, Sanitation and Pest Control, Bed Making Demonstration and Occupational Safety Hazards. He also incorporated the Filipino Brand of Service Excellence, capping the session with a bonus tutorial on Napkin Folding and other helpful techniques.
This initiative marked a step forward in the alignment and standardization of quality service among Bagac’s tourism workforce, contributing to the broader goal of excellence in tourism service throughout Bataan and Central Luzon.

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Tayo na po sa NLABC Trade Fair at Exhibit!

Inaanyayahan ko po ang lahat sa 34th North Luzon Area Business Conference (NLABC) | Likha ng Bataeño Trade Fair and Exhibit kung saan tampok ang mga de-kalidad na produkto ng ating mga kapwa Bataeño gayundin ang mga de-kalidad na produkto sa Central at Northern Luzon.
Ang trade fair ay ginaganap sa Bataan Tourism Pavilion mula ngayong araw, Ika-19 ng Hunyo hanggang bukas, Ika-20 ng Hunyo.

Huwag po natin itong palampasin! Tangkilikin natin ang ating mga lokal na produkto!

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Pillars of Action Program – Tourism Statistics System Rolls Out in Bagac

The Provincial Tourism Office of Bataan officially kicked off the first roll-out of the Tourism Statistics System under the Behold Bataan: Pillars of Action Program today at the PSALM Bagac Hotel and Conference Center in Bagac, Bataan. This milestone activity gathered tourism stakeholders from the municipality of Bagac for an orientation and walkthrough of the system, which aims to streamline data collection and reporting for a more efficient and data-driven tourism development.

The Tourism Statistics System is designed to harmonize the way we track visitor arrivals, accommodation performance and tourism-related data in Bataan. By empowering our stakeholders with tools and training, we move one step closer to building a stronger, smarter and more connected tourism sector. This roll-out marks the beginning of a series of localized implementations across the province, as we continue working together to uplift tourism services and promote sustainable growth in Bataan.

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Pagtaas ng bilang ng mga bumibisita sa Bataan

Patuloy po ang pagtaas ng bilang ng mga lokal at dayuhang turista na bumibisita sa ating lalawigan, na labis po nating ikinatutuwa.
Noong 2024, umabot sa 1,237,611 ang kabuuang bilang ng mga turista kabilang na ang mga excursionists o mga bumibisita sa Bataan nang hindi lalagpas sa isang araw. Ito ay mas mataas nang 41.16% kumpara sa 876,759 na naitala noong 2023.

Ito po ay bunga nang sama-sama nating pagsuporta sa mga pampubliko at pribadong establisimyento gayundin sa ating mga lokal na produkto na patuloy na hinahanap-hanap at binabalik-balikan ng mga bumibisita sa ating magandang lalawigan.

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