Filipino Brand of Service Exellence Seminar Held at Camaya Coast
From your Bataan Tourism faOn September 10, 2025, the Filipino Brand of Service Excellence (FBSE) Seminar was successfully conducted at Camaya Coast, Mariveles, Bataan. The FBSE, a flagship program of the Department of Tourism (DOT) implemented through the Provincial Tourism Office, aims to strengthen the national branding of tourism services by highlighting and integrating core Filipino values into service delivery.
A total of 77 tourism industry workers took part in the learning session, which was facilitated by FBSE Trainer Mr. Gil T. Regondola, with the support of DOT Representative Ms. Nikka Nulud. While FBSE seminars are usually conducted in individual establishments, the participants of this session showed notable enthusiasm and active involvement throughout the day’s activities.
The seminar highlighted key topics such as the 7Ms of Filipino Hospitality and the proper execution of the Mabuhay Gesture, both of which embody the unique warmth and service excellence that define Filipino hospitality. Maraming salamat po at Mabuhay!
Photos
Other Articles
-
Discover Museo De Fatima in Mariveles
Located at the Our Lady of Fatima Chaplaincy in the Freeport Area of Bataan (FAB), Mariveles, Museo de Fatima is a local museum that offers visitors a glimpse into the history, culture, and faith of the community. Inside the museum, visitors can learn about the different chapters of Mariveles’ history, from its pre-colonial roots to…
-
Mariveles opens Museo De San Nicolas De Tolentino
The Municipality of Mariveles marked another step in its heritage and tourism efforts with the opening and blessing of the Museo de San Nicolas de Tolentino on September 10, 2026, at the Diocesan Shrine of St. Nicholas Tolentino Parish. The museum was opened as part of the Pista ni Apo Kulas celebration, bringing attention to…
-
Bataan Provincial Government Frontliners Strengthen Service Excellence Through FBSE Training
The Provincial Tourism Office of Bataan, in collaboration with the Department of Tourism – Region III, conducted the Filipino Brand of Service Excellence (FBSE) Training – Batch 2 today, September 10, 2026, at the Bataan Tourism Pavilion, City of Balanga, Bataan. The second batch of the training brought together frontline employees of the Provincial Government…
-
Filipino Brand of Service Excellence Training for Bataan Provincial Government Employees
The Provincial Tourism Office of Bataan, in collaboration with the Department of Tourism – Region III, conducted the Filipino Brand of Service Excellence (FBSE) Training – Batch 1 today, September 9, 2026, at the Bataan Tourism Pavilion, City of Balanga, Bataan. The training was attended by employees of the Provincial Government of Bataan, who gathered…
-
Filipino Brand of Service Excellence (FBSE) Seminar for 34 service employees of the Municipal Government of Samal
On September 7, 2026, the Provincial Tourism Office, in partnership with the Department of Tourism (DOT) and the Local Government Unit (LGU) of Samal, successfully concluded the Filipino Brand of Service Excellence (FBSE) Seminar for 34 service employees of the Municipal Government of Samal. This flagship training program of the DOT was led by FBSE…
-
Filipino Brand of Service Excellence Training
As we celebrate Tourism Month this September, Bataan continues to strengthen its commitment to delivering warm, genuine, and excellent service through the Filipino Brand of Service Excellence Training. This training is part of the implementation of Resolution No. 56, Series of 2025, adopting and institutionalizing the Mabuhay Gesture as the official greeting to enhance the…
-
Behold Bataan at the 37th Philippine Travel Mart 2026!
Come visit us at the Central Luzon booth at SMX Convention Center Manila from September 4-6 and get a little taste of what awaits you in Bataan—from breathtaking views and rich history to unforgettable experiences and warm Bataeño hospitality. Come and discover why it’s time to BEHOLD BATAAN! Other Articles Come and Join us FOLLOW…
-
The 7-day Bataan Eco-Tour Guides Training concluded its last module on August 29–30, 2026, at the Bataan Tourism Pavilion
Featuring its final activity, Basic First Aid and Mountaineering, led by DOT Resource Speaker Ms. Myrna Tubeo, together with Mr. Melchor Padilla and Mr. Edwin Aguilar as her co-facilitators for the last 2-day session. The participants underwent hands-on training on tent pitching through camp and station setting, essential mountaineering skills such as knot tying, and…
-
The fifth day of the Bataan Eco-Tour Guides Training
The fifth day of the Bataan Eco-Tour Guides Training was held on August 27, 2026, where the knowledge gained from the previous sessions was reflected through the participants’ application during the Mock Eco-Tour Guiding. The aspiring eco-tour guides were critiqued by a pool of selected evaluators invited by the Provincial Tourism Office, namely Ms. Gracious…
-
Tour Guiding Techniques and Application to the Tourism Industry
Mabuhay!On August 27, 2026, the fourth day of the Bataan Eco-Tour Guides Training, the aspiring eco-tour guides were enriched through the Core Principles of Eco-Guiding: Proper Guiding Techniques by the DOT Resource Speaker, Mr. Manu Del Rosario, with the assistance of DOT Training Representative, Mr. Erwin Joshua Salta, held at the Bataan Tourism Pavilion. The…
